TERMS & CONDITIONS

AGREEMENT

The Praetorian Code brand, and this website (“Site”) are owned and operated by Redshift Consulting Pty Ltd.  The following are the terms of a legal agreement (“Agreement”) between you and Redshift Consulting Pty Ltd (“we”, “us”, or “our”).

By accessing, browsing, and/or using the Site, you acknowledge that you have read, understood, and agree to be bound by the Agreement and to comply with all applicable laws and regulations. If you do not agree to the terms of the Agreement, do not use the Site. The Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

Please read this Agreement carefully and be aware that we may, in our sole discretion and without notice, revise these terms at any time by updating this posting. Continued use of the Site constitutes acceptance of these terms.

INFORMATION AND REPRESENTATIONS

Representations of products for sale on the Site are invitations to treat, not offers.

Representations made about stock availabilities are accurate to the last known level and are subject to change without notice.

The information, materials and services on the Site are provided as a recommendation, and for general information purposes only. The Site does not provide legal or other professional advice and is not intended to be comprehensive. Information on the Site may contain errors or inaccuracies. Colours of products may differ from their appearance in photographs on the Site.

The Site may contain links to other websites, content or resources, which are owned or operated by third parties. These linked websites are not under our control and we are not responsible for the operation, availability or contents of any linked website or any link contained in a linked website. We provide these links for convenience only, and a link does not imply our endorsement.

PRICES

All prices for products for sale on the website are inclusive of GST where appropriate. GST is not added to orders shipped to international addresses. However deliveries shipped to international addresses may be subject to taxes, duties, or other fees as determined by the destination country. These types of expenses are at your cost.

ORDERS

You may purchase products displayed on the website, subject to the Agreement.

You and Redshift Consulting Pty Ltd enter into a contract for the sale and supply of products by making an offer via the website to purchase a product at the price advertised on the website only once the following conditions have been met:

  • you have placed an order on the website;
  • you have made payment in full using the payment process provided and we receive payment in full; and
  • we confirm acceptance of the order.

We may not receive the transmission of your offer or payment for reasons beyond our control.

We reserve the right to reject any offer at our sole discretion. If we reject an order, we will notify you and arrange for a full refund of any payment made in respect of the order.

CHANGE AND CANCELLATION

CHANGE AND CANCELLATION OF ORDERS BY YOU

You may amend or cancel an order prior it being dispatched from our warehouse. No charges apply to changes or cancellations. Please contact support@praetoriancode.com.au as soon as possible if you wish to change or cancel an order.

For changes or cancellations made after dispatch, please follow the standard returns process.

CANCELLATION OF ORDERS BY US

We reserve the right to cancel an order if a product is unavailable for any reason. We will provide a full refund to your original payment method in these circumstances.

We also reserve the right to cancel any order which we deem, at our sole discretion, to be placed fraudulently.

DELIVERY & RETURNS

Delivery

Products may not be available for immediate delivery, however, we will endeavour to dispatch products.

We ship all products via a trackable service with Australia Post. We have free Australia-wide delivery for standard shipping. Express shipping is available based on weight and number of items purchased; This option is calculated at checkout. We are not responsible for delivery failures or delays caused by Australia Post or any other third party delivery provider.

Title and Risk

Title and risk in products pass to you on delivery.

Domestic Orders

We generally find most orders are delivered within 3 business days in metro areas, and up to 5 business days in regional areas, however we do not guarantee that deliveries will follow this timeline.

We cannot deliver parcels to Post Office boxes.

International Orders

Please allow around 10–20 business days for delivery of international orders, however we do not guarantee that deliveries will follow this timeline.

We offer international shipping with cost calculated at checkout. The final cost upon checkout does not include duty, taxes, or other fees that may be imposed by the destination country. We are not liable for payment of any such duties, taxes, or fees.

Authority to Leave

You may provide an ‘authority to leave’ (ATL) a delivery unattended, or without a signature on delivery. We will not be held liable for deliveries which are lost or stolen following delivery by our freight provider.

Returns policy

Details on our returns policy can be found here. By purchasing a product, you agree to our returns policy.

Return to Sender and Uncollected Deliveries

In the event that an item is returned to us within a reasonable time from the date of dispatch due to an address entered incorrectly by you, or due to a failure to collect from a post office (or alternative pickup location) in a reasonable time, we will refund the cost of the order, less the cost of freight (to and from our warehouse).

Copyright & Intellectual Property

The intellectual property in all materials provided on the Site is owned or used under license by Redshift Consulting.

You may only use the website and such intellectual property for personal and non-commercial use.

Reproduction of such materials is permitted where it occurs automatically on your computer in the ordinary process of browsing.

You may also download one copy of the materials on the Site on a single computer for your personal or internal business use only, provided that you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates immediately if you breach this Agreement.

Otherwise, subject to the Copyright Act 1968 (Cth) and similar legislation, you must not use any of these materials, including by modifying, adapting, reverse engineering, copying, reproducing, distributing, publishing, downloading, displaying, posting, communicating, or transmitting, in any form by any media, without our prior written permission or that of the copyright owner.

Security and access

We cannot guarantee:

  • the security of any data transmission;
  • that such transmissions will be free from viruses, fault or other conditions that could cause harm to you or your device;
  • the security of any content or information you transmit via the Site or the internet; or
  • uninterrupted access to the Site.

You are responsible for ensuring that the process by which you access the Site does not expose you to the risk of viruses, or other malicious code.

We are not responsible for ensuring the authenticity or authority of any persons issuing an order, payment or instructions to us via the Site in your name.

We may, at our sole discretion, restrict your access to our website.

Limitation of Liability

To the fullest extent permitted by law, Redshift Consulting Pty Ltd excludes liability for any cost, claim, liability, damage, harm, suffered by you, however arising, in connection with:

  • personal injury or property damage resulting from your use of the Site;
  • any unauthorised use of the Site;
  • any errors or inaccuracies in information on the Site;
  • any viruses, bugs, Trojans, malware or other harmful or malicious code transmitted to your device through the Site, where that transmission is caused by a third party;
  • any failure in the transmission of your order, payment or other instruction;
  • the poor quality, unfitness for purpose, or any other problem, of any linked website; or
  • any delays or errors in delivery of products.

To the fullest extent permitted by law, Redshift Consulting Pty Ltd excludes liability for any indirect, special, incidental or consequential loss, harm, liability or damage arising out of your use of the Site.

The foregoing limitation is subject to any condition, warranty or guarantee that is not excludable under law, including under the Australian Consumer Law (Non-Excludable Condition).

Where a Non-Excludable Condition applies, to the extent permitted by law, Redshift Consulting limits its liability to the following:

  • in respect of a product:
    • the repair or replacement of the product; or
    • the payment of the cost of such repair or replacement; and
  • in respect of a service:
    • the supply of the services again; or
    • the payment of the cost of such resupply.

The selection of which of the above remedies will be provided will be at the sole discretion of Redshift Consulting.

Indemnification

You agree to indemnify, defend, and hold harmless Redshift Consulting Pty Ltd, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable lawyers’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

General

No right or obligation under the Agreement will be waived unless the waiver is explicitly waived in writing.

In the event of ‘force majeure’ events, delivery of your order may be impacted or delayed. We will not be liable for any delays outside of our reasonable control.

Any unenforceable or invalid term of the Agreement will only be severed to the extent of the unenforceability or invalidity without affecting any other term in the Agreement.

The Agreement is binding on each party’s successors and permitted assigns.

The governing law of the Agreement is the law of New South Wales, Australia, and the parties submit to the exclusive jurisdictions of the courts of New South Wales.

Complaints

In the event that you have a complaint, please send an email with the details to support@praetoriancode.com.au. Alternatively, you can write to us at:

Praetorian Code (Redshift Consulting)
PO BOX 87
North Ryde BC
NSW 1670, Australia

or call us on +61 2 8007 4944 We will endeavor to respond to your feedback.